A GUIDE FOR OUR NEIGHBORS

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A place to start when you need a hand. Explore community programs serving Braintree, Quincy, and nearby Massachusetts communities.

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THE DIRECTORY

Community programs

30 programs listed

Housing & rent

Housing Navigator Massachusetts

Search affordable rentals, lotteries, and income-restricted housing across Massachusetts.

More information

What to knowSearch by location and review each property's eligibility, income limits, and application instructions. Listings do not guarantee a unit or an available opening.

Information sources Housing Navigator Massachusetts

Housing & rent Housing stability

Metro Housing Boston — Housing Consumer Education Center

Housing counselors can help with searches, budgeting, legal-help referrals, and emergency assistance applications.

More information

Location1411 Tremont Street, Boston, MA 02120-3401

Published hoursResource line Monday–Thursday, 9 AM–1 PM. Most in-office visits require appointments; Monday walk-ins are limited by capacity. General lobby Monday–Thursday, 9 AM–3 PM.

Program emailresourceline@metrohousingboston.org

Important: General lobby hours are not counseling appointment hours.

Information sources Metro Housing contact Metro Housing HCEC

Housing & rent Utility bills

RAFT — Emergency Housing Assistance

State emergency help toward eligible rent, utilities, moving costs, or mortgage payments during a housing crisis.

More information

Service areaMetro Housing covers Braintree and Quincy. Holbrook, Randolph, and Weymouth RAFT applicants are directed to NeighborWorks.

What to knowThe guide reports up to $7,000 per household per 12-month period, subject to current rules and funding. Qualifying crisis, income limits, and documentation apply; follow the official Housing Help Hub application instructions.

Important: A benefit limit does not guarantee approval or available funding. Check the official state application for current deadlines.

Information sources Massachusetts RAFT eligibility Metro Housing contact Metro Housing HCEC

Housing stability Counseling & safety

Specialized Intensive Programs & Services (SIPS)

Individualized support navigating health, mental health, substance-use, benefits, legal, and daily-living services.

More information

What to knowRequest help using the provider's official SIPS referral form or its published program mailbox.

Program emailSIPS@metrohousingboston.org

Information sources Metro Housing SIPS

Housing stability Housing & rent

Metro Housing Partner-Based Case Management

Housing case management offered through participating community organizations.

More information

What to knowPartners refer participants directly. Ask the Housing Consumer Education Center for a current partner referral.

Important: Older site lists and named employee contacts are not confirmed as current.

Information sources Metro Housing HCEC

Housing stability Money & benefits

Family Self-Sufficiency (FSS)

Voluntary long-term career, education, savings, and financial coaching for qualifying housing voucher households.

More information

What to knowFor participating Housing Choice Voucher / Section 8 households. The current program partner is One Family, Inc.; ask the adviser about the five-year plan, escrow, and current graduation rules.

Program emailfss@metrohousingboston.org

Information sources Metro Housing FSS

Housing stability Housing & rent Confirm details

Family Economic Stability (FES)

Time-limited rental assistance with intensive case management for qualifying families.

More information

What to knowThe provider's description includes ongoing budget meetings and families with a child under 18 in its service area.

Important: Current funding, waiting-list status, subsidy amounts, full eligibility, and intake remain unconfirmed. Contact the program before relying on availability.

Information sources Metro Housing FES

Housing stability Money & benefits Confirm details

Green Space Financial Coaching

Coaching for budgeting, saving, debt, credit, and longer-term financial goals.

More information

What to knowThe program describes four to six individual coaching sessions and possible housing-stability support.

Program emailgreenspace@metrohousingboston.org

Important: Provider pages disagree about current workshop availability. Confirm coaching intake and events directly.

Information sources Green Space Financial Coaching Metro Housing HCEC

Utility bills Heating assistance

QCAP — Energy Assistance

Fuel assistance and energy-conservation support for eligible households.

More information

Location1509 Hancock Street, 4th Floor, Quincy, MA 02169

Service areaBraintree, Quincy, Weymouth, and Milton for the programs noted in the guide.

What to knowThe main office also lists 617-479-8181 ext. 301. Ask for current income limits, required documents, and appointments.

Program emailfuelassistance@qcap.org

Information sources QCAP contact directory QCAP energy programs

Food & SNAP

QCAP — Food Pantry & SNAP Help

Food pantry appointments, nutrition assistance, and help applying for SNAP.

More information

LocationSouth West Community Center, 18 Copeland Street, Quincy, MA

Published hoursPublished: Monday, Tuesday, Thursday, Friday, 9 AM–4:30 PM; Wednesday, 11 AM–6:30 PM.

What to knowNew clients should call before visiting. The guide describes monthly food orders, urgent help, and possible delivery services; confirm current eligibility and availability.

Program emailfood@qcap.org

Information sources QCAP food and nutrition

Family & education

QCAP — Head Start / Early Head Start

Early childhood education and family support services.

More information

Location22 Pray Street, Quincy, MA

What to knowCall for current age eligibility, enrollment openings, and service locations.

Information sources QCAP contact directory

Family & education

QCAP — Community Care for Kids

Childcare information and support exploring subsidy options.

More information

Location1509 Hancock Street, 3rd Floor, Quincy, MA

What to knowConfirm current childcare resources, subsidy requirements, and intake.

Information sources QCAP contact directory

Family & education Money & benefits Confirm details

QCAP — Adult Education & Job Skills

Free English-language learning (ESOL), high-school equivalency (HiSET), and career-readiness assistance.

More information

What to knowClasses are described as online and in Quincy, generally September–June until full. Call the main office for ESOL extension 386 or other program enrollment.

Program emailESOL@qcap.org

Important: QCAP's published ESOL direct telephone numbers conflict; use the general number or program email.

Information sources QCAP education and workforce development QCAP contact directory

Money & benefits Housing stability

QCAP — Financial REACH Center

Financial coaching, credit education, debt reduction, job-search support, and free tax services.

More information

Location1509 Hancock Street, 2nd Floor, Quincy, MA

What to knowContact the office for current orientation and appointments; phone, email, and video support may be available.

Important: Old 2023 workshop advertisements are not current offerings.

Information sources QCAP Financial REACH Center QCAP contact directory

Money & benefits Confirm details

QCAP VITA — Free Tax Preparation

Tax preparation assistance for households who meet the program's qualifications.

More information

What to knowThe guide reports that appointments were full as of the review and the provider directed people to January 2027. Confirm the next season's eligibility, booking dates, return types, and required documents.

Program emailtaxes@qcap.org

Important: The cited $67,000 household-income threshold was for 2025 income; do not apply it to the next tax season without confirmation.

Information sources QCAP VITA tax preparation

Food & SNAP Money & benefits

Massachusetts DTA — SNAP & Cash Assistance

Apply for and manage SNAP and cash benefits through Massachusetts DTA.

More information

Published hoursLive workers Monday–Friday, 8:15 AM–4:45 PM. Automated case services may be available 24/7.

What to knowDTA Connect can support applications, case status, document uploads, notices, and EBT inquiries depending on the service.

Important: The 24-hour automated line is not a 24-hour live caseworker service.

Information sources Massachusetts DTA contacts

Money & benefits Confirm details

Social Security Administration

Federal retirement, disability, and other Social Security program information.

More information

Published hoursNational service line Monday–Friday, 8 AM–7 PM local time; automated services are available 24 hours. TTY: 800-325-0778.

What to knowUse the official SSA office locator for local locations, access, and hours.

Important: The Quincy office's address, suite, phone, and visit policy still require checking in the live locator.

Information sources SSA national contact SSA office locator guidance

Utility bills

Massachusetts — Utility Shutoff Protections

Information on potential legal protection from electric or gas service shutoff during qualifying hardships.

More information

What to knowState guidance covers certain situations involving older residents, serious illness, infants, and winter heating. Each category has conditions and proof requirements; contact the utility immediately after a shutoff notice.

Important: These rules concern certain electric/gas nonpayment disconnections, not outages or municipal water service. Seek official guidance for individual circumstances.

Information sources MA Attorney General: utility shutoff protections

Utility bills Confirm details

BELD — Braintree Electric Bill Assistance

Braintree Electric Light Department payment plans and published hardship information.

More information

Location150 Potter Road, Braintree, MA 02184

What to knowBELD describes payment plans for overdue balances while current bills are paid. Use BELD's original Right to Electric Service brochure and official Financial Hardship Statement, not a recreated form.

Program emailcservice@beld.com

Important: The cited hardship brochure dates to December 2022. Confirm document deadlines, medical certifications, and current protections with BELD.

Information sources BELD payment assistance BELD Right to Electric Service

Utility bills Money & benefits Confirm details

BELD — Senior Citizen Electric Discount

Braintree Electric Light Department offers a senior discount for eligible electric customers age 65 and older.

More information

Location150 Potter Road, Braintree, MA 02184

What to knowBELD says customers can contact its office to enroll and must provide positive identification. BELD's residential tariff effective March 1, 2025 provides an additional 5% senior citizen discount if payment is received within 15 days of the bill date. The senior discount excludes Energy, Generation, and Customer Charges. A separate 10% prompt-payment discount applies to certain eligible charges when paid within 15 days. These percentages do not apply to the entire electric bill.

Program emailcservice@beld.com

Important: BELD's website says eligibility begins at age 65; the residential tariff uses the phrase 'over 65.' Contact BELD to confirm eligibility, exact savings, current conditions, and how to submit its official Senior Discount form.

Information sources BELD payment assistance BELD — Senior Discount application (official form PDF) BELD — Residential rate schedule effective March 1, 2025 BELD — Senior discount eligibility FAQ

Heating assistance Utility bills

HEAP — Home Energy Assistance

State fuel assistance for qualifying Massachusetts households during the heating season.

More information

What to knowThe guide describes an application portal opening October 1 annually for the November 1–April 30 heating season. New applicants typically need an intake appointment; households apply again each year.

Program emailfuelassistance@qcap.org

Important: Income thresholds and benefits change with annual rules and funding.

Information sources Massachusetts Home Energy Assistance QCAP energy programs

Heating assistance Utility bills

Good Neighbor Energy Fund

Energy-bill assistance for people with temporary financial difficulty who do not qualify for other energy aid.

More information

LocationSalvation Army Quincy Corps: 6 Baxter Street, Quincy, MA

What to knowThe guide lists 2026–27 state-median-income eligibility ranges and applications through local Salvation Army locations. Check the provider's current income chart for your household size.

Important: The published range uses state median income, not the area median income used for RAFT. Funding is not guaranteed.

Information sources Good Neighbor Energy Fund

Housing & rent Housing stability

Interfaith HomeSafe — Rent & Homelessness Prevention

Possible assistance with overdue rent, budgeting, and referrals to prevent homelessness.

More information

LocationInterfaith Social Services, 105 Adams Street, Quincy, MA

Service areaBraintree, Cohasset, Hingham, Holbrook, Hull, Milton, Quincy, Randolph, Scituate, and Weymouth.

What to knowThe guide directs callers to extension 16 at 9 AM Monday–Thursday. Ask for current eligibility, available funds, and intake procedures.

Important: The published general office address does not guarantee walk-in intake or funding.

Information sources Interfaith HomeSafe

Counseling & safety

New Directions — Counseling Services

Individual, couples, and family counseling, including telehealth options.

More information

LocationCounseling: 101 Adams Street, Quincy, MA

What to knowCall extension 12 for appointments. The program advertises in-person and telehealth counseling, many accepted insurance plans, and sliding-scale fees for those without coverage.

Important: 101 Adams Street is the counseling location; 105 Adams Street is Interfaith's main office. Ask about clinician availability, services, and coverage.

Information sources New Directions Counseling Center

Counseling & safety Confirm details

INTERFACE — Mental Health Referrals

Outpatient mental health referral support for residents of participating Massachusetts communities.

More information

Published hoursMonday, Wednesday, Friday, 9 AM–5 PM; Tuesday, Thursday, 8 AM–6 PM (excluding holidays).

What to knowAsk the provider whether your community participates and whether the referral service is appropriate for your needs.

Important: Braintree is not on the provider's current subscriber-community list in the guide. This is not an emergency-response service.

Information sources William James INTERFACE referrals INTERFACE participating communities

Counseling & safety

Adult Protective Services — Adults 60+

Report suspected abuse or neglect involving a Massachusetts adult age 60 or older living in the community.

More information

Published hoursReport line available 24/7.

What to knowAnyone concerned may report. Anonymous reports must be made by telephone. For adults under 60, use the state-designated Disabled Persons Protection Commission; emergencies call 911.

Important: For suspected abuse by nursing-home or hospital staff, use the separate public-health reporting route on the official state page.

Information sources Massachusetts Adult Protective Services

Other essentials

CapTel — Captioned Telephones

Captioned telephone equipment and service options for people with hearing loss.

More information

What to knowEligibility and model requirements vary. Some phones require high-speed internet while an analog-line model does not. Confirm service, model availability, and outside phone/internet costs.

Important: A no-cost eligible phone does not mean all related connectivity is free.

Information sources CapTel no-cost phone program

Other essentials

St. Vincent de Paul — Stoughton Thrift Store

Thrift-store option for affordable clothing and household items.

More information

Location18 Canton Street, Stoughton, MA 02072

Published hoursPublished: Monday–Wednesday 10 AM–6 PM; Thursday 9 AM–7 PM; Friday–Saturday 10 AM–6 PM; Sunday 10 AM–5 PM.

What to knowCall to confirm holiday hours, donations, and current inventory before visiting.

Information sources St. Vincent de Paul store locations

About this directory

The Braintree Community Food Pantry shares this information as a free public service. Organizations listed here are independent and are not necessarily affiliated with, endorsed by, or partnered with the pantry. The pantry does not administer their services or guarantee funding, availability, or eligibility.

Program details come from published sources and may change. Before traveling or applying, contact the organization to confirm hours, requirements, appointment availability, and current services. This directory is general information, not legal, medical, or financial advice.

Information last reviewed: November 3, 2026. This date reflects a published-source review, not direct confirmation with every provider. Listings marked “Confirm details” need additional checking.

Found something out of date? Request a correction through our contact form. Please include the program name, but do not send private client or eligibility documents.

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